Privacy policy

We value your privacy

The privacy and protection of your information is important to us, as at Azal Microfinance, we consider your personal information to be private and confidential. Therefore, we are dedicated to protecting your privacy and providing you with the highest standards of protection. This policy describes the type of information we collect, how we handle it, and how we protect it.

Information We Collect

We collect personal data and process it primarily to provide the client with access to our services and products and to help us improve them. We may collect personal data that includes:

  • - Personal data used to identify the individual, such as: full name, phone number, national number, residential address, details of the requested service, and others.
  • - Data provided to us directly or indirectly by the user or the client themselves.
  • - Various financing application forms and financial data or any information that appears between you and Azal Microfinance on different communication platforms.
  • - Email address and subscription or registration in email alerts.
  • - Other details that may relate to the web browser version or operating system used previously.
  • -Data collection through visits made to the website.
  • -The duration the client or user spends on each page of the website.

How We Use Your Information

The personal information you provide to Azal Microfianace is used to provide you with the products and services you have requested, in addition to other related purposes that may include, but are not limited to, updating your records with Azal Microfinance, understanding your financial needs, conducting credit checks, necessary reviews of eligibility for financing, informing you of any other products or services that may be of interest to you, protecting you from fraud, collecting installments, and for purposes stipulated by applicable laws or regulations. With

Whom We Share Information

We may share your information related to your dealings with us, to the extent permitted by applicable laws and regulations, with the following entities:

  • -Branches of AzalMicrofinance
  • -Regulatory bodies
  • -External auditors
  • -Third-party service providers
  • -Agents acting on behalf of AzalMicrofinance

Azal Microfinance employees and third-party service providers with access to personal information about our clients must maintain confidentiality requirements.

Maintaining Accurate and Up-to-Date Information

It is very important to maintain your information and keep it accurate and up-to-date. You can access your account information - which includes your contact information, financing balances, and any similar information - through available means such as payment schedules. If you notice any discrepancies in your personal information, please inform your branch or the branch you deal with so we can make the necessary updates or adjustments.

Duration of Information Retention

Your personal data will be retained as long as necessary for the purposes stated and in accordance with applicable laws and regulations regarding record retention. User Rights

  • The user has the right to request access to their personal data through Azal Microfinance branches.
  • The user has the right to obtain a copy of the personal data we hold about them.
  • The user has the right to request correction of personal data retained.
  • The user has the right to request the deletion of some data they deem inappropriate to appear in their data.
  • The user has the right to object to personal data entered into the system.
  • The user has the right to send an objection regarding how their personal data is processed by contacting one of Azal Microfinance branches by filling out an objection form or sending an email to info@azal-ye.com

User Consent

By using different technical means, the user agrees to the terms of the proposed privacy policy and the mechanism of data collection and the use of their personal data. The user is aware that all data provided to Azal Microfinance relating to business is accurate and up-to-date data.

Scope of Policy Application

Wherever "Azal Microfinance" is mentioned in this policy, it means Azal Microinance Company and its affiliated branches.

Cookies

"Cookies" are text-based information that the website transfers to your computer's hard drive, allowing the website to remember your identity each time you visit. Cookies usually contain the domain name they came from, their "age," and their value, and a unique number randomly assigned to them. If you wish to restrict or block the use of cookies, you can adjust your internet browser settings to do so.

Links

Our website may contain links to other websites on the Internet. Please be aware that we are not responsible for the privacy practices of websites operated by other parties not affiliated with us. We recommend reading the privacy statements of each website that collects personal data about visitors. This privacy statement applies only to information collected through our website.

Changes to This Policy

From time to time, we may need to make changes to Azal Microfinance's Privacy Policy. The updated version will be maintained on Azal Microfinance's website